The Dutch pensions market is continuously evolving. The new Pension Agreement, the digitisation of pension schemes, the ban on commissions for complex products… Prompted by public debate, supervisory bodies or legislation, transition and change processes have become a common occurrence in the pensions sector, and in particular the financial service sector. Putting the client at the heart of everything and optimised business operations – that’s what we’re aiming for. The preconditions for this are transparency, cost efficiency and quality.

Innovative and effective

Many pension providers are improving and maintaining the standard of their administrative performance. But it takes more to make a difference in an increasingly competitive environment. It takes people able to make the most of existing data sources using innovative solutions. And a new ICT landscape. Only then can organisations with an effective administrative support service meet all the needs of their customers.

Ringelberg AIM – expert knowledge, personal approach

The Dutch pensions and insurance sector is in full transformation. And as chance would have it, that just happens to be what Ringelberg AIM is specialised in: project and change management in the pensions sector. Arnoud Ringelberg: ‘Precisely in an industry where figures and regulations are predominant and the stakes are high, I know my years of experience and personal approach can really make a difference in bringing change processes to a successful conclusion. A human, personal touch is what sets my approach apart from the rest. I always act with the best of intentions for clients and employees without losing sight of business results. With a structured approach and technical know how, I help simplify pension administration practices.’

As head of the pension administration, I regularly manage projects that are aimed at administering the pension scheme. A number of years ago, Arnoud Ringelberg was commissioned to manage a project for us that focussed on the shift in retirement age from 65 to 67. The implementation of the project involved several activities, including the controlled conversion of data, communication, staffing of project roles, and monitoring progress and budget. Arnoud helped ensure that the project was completed successfully and on time. His always-positive and energetic approach helped our project staff remain focussed, and his progress reports helped build clients' trust in our ability to bring the project to a successful completion. We have made use of Arnoud’s services on numerous occasions since then, and we’ve always been satisfied with the results.


Tjalling Luidinga, Shell Pensioenbureau Nederland B.V.